Ariens
Ariens Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ariens has 1.9 star rating based on 97 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Ariens to a friend or colleague.
- Rating Distribution
Pros: Price, I would like to talk to someone, Snow blower.
Cons: Customer service, Reliability, Product reliability.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ariens has 1.9 star rating based on 97 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend Ariens to a friend or colleague.
- Rating Distribution
Pros: Price, I would like to talk to someone, Snow blower.
Cons: Customer service, Reliability, Product reliability.Recent recommendations regarding this business are as follows: "buy OEM parts", "Not yet they haven’t fixed it yet", "Don’t EVER buy an ariens", "Don’t buy Ariens if this is how they handle warranty claims.", "I would not recommend this product".
Most users want Ariens to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
I needed a new gas cap. I knew enough to go to the OEM to ensure I rec'd the right part.
User's recommendation: buy OEM parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
- It throws snow when it runs
- Will not run
Preferred solution: The dam machine fixed at no cost
User's recommendation: Don’t EVER buy an ariens
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Buffalo, New YorkResolved: My brand new deluxe30 snowblower sputters
Company fixed the issue and I have been provided with apology. They fixed the issue no charge
User's recommendation: Not yet they haven’t fixed it yet
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I need some shear pins and right away before it snows again thank you
Company fixed the issue and I have been provided with apology. Took the machine back to Lowe's hardware where we received a full refund thank you
- Powerful machine does a good job
- Augers may need a little strength in that i think i bent one auger when the chair pin broke
Preferred solution: I would like to get I would like to get some shear pins right away before the next snow storm hits my phone number is 907-671-3738 I'm already registered the machine is very good except I need some sheer pins thank you James Kohler
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken blade belt
- Good cut
- Bad warranty
Preferred solution: New blade belt for 52 inch ikon mower
User's recommendation: Don’t buy Ariens if this is how they handle warranty claims.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAriens Delux 28
My husband William Leatham III bought the Ariens Deluxe 28 brand new Make AREW Model 921046 (purchased 2020/2021 season) The first year we had the snowblower it was sent in for repairs under warranty. The snowblower would not start, ( even the place that repaired it could not get it started) the gas tank which is plastic cracked and the pull cord to start was broken (cord snapped in the casing) Season was mild for Maine (used maybe 2x)
It was held for over 7 months and just prior to up coming snow season we got it back.
( 2022) Season was mild. used a few times ( maybe 3x)
This year (2023) extremely mild season that most could be shoveled or pushed. In the middle of a snow storm the snowblower stopped moving and could not be pushed forward or backwards. All of sudden.
We sent this in for repair to the tune of $710.29
This time the repairs are listed below
Plate Swing Assy
Disc Friction Drive
V Belt
Arm Idler Traction
Bushing Flange 500x 625
Pin Hair
Arm Attachment
This product is a piece of junk. We invested $1600.00 in a brand new snowblower to only use it minimally having it sent out for repair under warranty and now this cost of an addition $710.29 add the pick up and delivery charge of $100.00. This item is a piece of junk. I can submit photos that shows how well kept this product was.
Looks brand new.
I have heard that you as a company value your customers and I sure hope you are going to value us. I can submit a copy of the most current repairs and photos of the condition of the snowblower.
(again looks brand new). My request is to be refunded for what appears to be a lemon.
As we purchased this several years back we are still looking for the receipt.
- No pros at all
- Unreliable
Preferred solution: Full refund
User's recommendation: I would not recommend this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Gatineau, QuebecFaulty spark plug on new snowblower
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI ordered a key switch - YOU SENT ONE WITHOUT A KEY
- Poor service
Preferred solution: a key switch WITH A KEY
User's recommendation: Buy john Deere
The company sucks
User's recommendation: buy a diffrent brand zero turn
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Michigan City, IndianaAriens mower is expensive trash!
- Reliability
- Inferior parts
- Poor warranty service
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy anything Ariens!!
I am pissed!
The problem is the oil will not drain!! Stupid *** design on how to change the oil.
So they send a clear hose to slip over a plastic yellow drain plug. They say to slip the tube on the end of the yellow valve and then turn the valve to open. Try turning that yellow valve with the tube attached!! *** The tube kinks, then you finally STRUGGLE to get that valve turned, as it is almost hitting the frame so your fingers cannot get a good grip on it, dont even try getting a wrench on it.
Get it open and the flexible tube has to lay flat on the frame which in turn is horizontal in which the oil will not drain, and if it does start to drain...after 10 mins of trying to get it to flow, it hardly comes out. Its *** so pissed, never seen an design error like it in my life!
I hate the machine and will NEVER EVER BUY ANYTHING ORANGE AGAIN IN MY FRICKEN LIFE. I HATE THAT DAM THING!
User's recommendation: DO NOT BUY
Exhaust assembly broken on my snowthrower...warrant
User's recommendation: Website is horrendous but once you manage to phone them, very professional
Sent the wrong replacement part
User's recommendation: Don’t buy from them
I can't get any service
Defective part
User's recommendation: Buy a John Deere...they cover their product !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblems with my Ariens snowblower
Preferred solution: Let the company propose a solution
User's recommendation: None at this time.
About
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Ariens is an American company. The company is headquartered in Brillion, Wisconsin. Ariens specializes in developing, manufacturing and sale of equipment such as snow blowers and lawn tractors. The company focuses on commercial and high-end consumer markets. Ariens produces snow blowers with double drive system and are known for remaining in service for up to 30 years; and lawn tractors with independent left and right wheel drives. The company claims to be the mower of the White House lawn and uses the phrase in its commercials.
Ariens is considered to be the leader in snow blower and lawn tractor production industry.
Ariens is ranked 235 out of 1652 in Equipment category
Canada, USA
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