Ariens Reviews

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Update by user Jan 20, 2021

the vendor L & M Supply in Hibbing ,MN got a hold of Ariens and they replaced the clutch and labor at no charge to me.I have only used the blower once sense the repair and no problems.

Original review posted by user Dec 21, 2020
I have a Ariens snow blower model 921045 that i purchased new on 11-16-2018.From day...
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ID
#2346478 Review #2346478 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Problems with my Ariens snowblower

I purchased an Ariens Classic 24" STG E-STRT SNBL-R snowblower I had problems with it even before the warranty period was over. I still have a problem with it. I would like to discussed the details with a Customer Service, Thanks you Specialist

User's recommendation: None at this time.

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ID
#2879682 Review #2879682 is a subjective opinion of poster.
Loss
$737
Preferred solution
Let the company propose a solution
New Reviewer

No real person on phone

I can't get a person on the line. It's been 40 minutes. The options on the automated line aren't helpful. It asked if I wanted them to call me when a service rep was available, and no one has called me back in two days. So I called again, and it's been 40 minutes on hold. I've only made two payments on it, and it won't start. Lowes was not very helpful either.
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ID
#2769855 Review #2769855 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$3700
Preferred solution
I just need to know where to take it and what to do
New Reviewer

What good is the warranty

Front wheel bearing on my ariens edge went bad called local dealer and was told that my warranty does not cover wareable parts ? Really the only part on a mower that's not a wareable part is the frame what good is the warranty what a joke. Was then told you can't just replace the bearings you have to buy the wheel and tire. This mower will go by by after this year and I will buy a toro or scag. Pretty bad when you spend 3,000 on a mower and because they don't stand behind there product you have a year old mower that you feel you have to replace.

User's recommendation: Don't buy they won't stand behind their product.

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ID
#2662322 Review #2662322 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Pissed off

bought a new mower for $3,700 broke after 8hrs.they fixed it and now want me to pay$50.00 to bring it back to me I think that is very wrong
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ID
#2582233 Review #2582233 is a subjective opinion of poster.
Product
Ariens Lawn Mower
Preferred solution
Deliver product or service ordered

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New Reviewer

Manual for a ariens 306cc, electric start snowblower, model #921047, throws bsnow 50 feet

I purchased a ariens snowblower model #921047, 306cc motor from a private party that only used it twice but he had no manual for this machine. Ithas a model name of ST30DLE Deluxe and serial #057855. Could you send me the manual and any other paper work for this machine. I would really appreciate it. Thank you.
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ID
#2444603 Review #2444603 is a subjective opinion of poster.
Location
Mountain Home, Idaho
Preferred solution
Apology
New Reviewer

No response and brand new unit not working!

Left detailed msg on service line and no one has called me back - unit was just purchased outlet of weeks ago and has been used 4 times - was working with the unit this morning- while working it went into high APM rev and stopped working. Has gas, checked oil and its good - will not restart!
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ID
#2416608 Review #2416608 is a subjective opinion of poster.
Preferred solution
Need to speak to your tech/service dept

Can't start snowblower

When it gets really cold outside -20 it is extremely hard to start my snowblower. Sometimes I have to press the gas primer button about 50 times and even then sometimes it won't start It is stored in an unheated shed. Is there some sort of block warmer for snowblowers available? When the temperature is under -10, I only have to push the primer about 10 times.
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ID
#2411956 Review #2411956 is a subjective opinion of poster.
Location
Winnipeg, Manitoba

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New Reviewer

Resolved: Great / Best snow blowers

Update by user Jun 14, 2021

This was a good review of airens.

Original review updated by user Feb 01, 2021
I have a Ariens compact 20 I bought new in 2003 and is best snow blower I have had yet until I got my new Deluxe 24 snow blower Jan/2021. My compact 20 was very easy to use and had no issues at all with it. I decided to sell my compact 20 because winters are changing where I live and I'm getting more snow every year and the 5 hp is not keeping up with my large driveway/sidewalks now. I hated to sell compact 20 but I'm super pleased with new blower. Ariens got it right on snow blowers. Very user friendly and very.very reliable. I plan to keep this new blower for a long time! Still American made.

User's recommendation: Give ariens a try. Really built well!

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Resolved
ID
#2402572 Review #2402572 is a subjective opinion of poster.
Preferred solution
Great product!

Duh you know

plastic tire rim stupid failure

User's recommendation: shop others.

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ID
#2359033 Review #2359033 is a subjective opinion of poster.
New Reviewer

Extreme Lack of Quality

2 Machines are complete garbage. One must have been the full on definition of "lemon" as it had issues from the day I purchased it. This Company is so awful, the customer service is terrible, and I want to include the places that service this garbage too. All around it is just junk. Do NOT buy anything made by this Co. and I will go out of my way to make sure everyone knows it.
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ID
#2350661 Review #2350661 is a subjective opinion of poster.
Loss
$3000
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Use my Aaron's snowblower one season and motor blew

Bought a arains snow blowerthought it was quality paid 18 hunderd dollars for fuel injected snowblower used one season now spits gas out the muffler and won't run Have tried calling their phone numbers in does not go through No phone number to talk to anyone customers relations

User's recommendation: Would not recommend.

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ID
#2345193 Review #2345193 is a subjective opinion of poster.
Location
Schenectady, New York
Loss
$1800
Preferred solution
Let the company propose a solution

Website not working for product support.

12/11 and 12/12/2020 tried to register new snowthrower and site would not consider serial number valid. Also tried to create new account and would not allow that either. No phone number or email to ask questions other than useless FAQ section.

User's recommendation: You are on your own after product purchase...

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ID
#2333298 Review #2333298 is a subjective opinion of poster.
Location
Augusta, Maine
New Reviewer

Need Warmer Grip Part Number

Need Warmer Grip Part Number machine 921040 Serial 634 Need left warmer grip. Tried website but total waste of time. Doesn't work at all. Need Warmer Grip Part Number, price, shipping, time to deliver and response to this EMAIL tomorrow, Thursday. Let's see if you can get this right. Someone at work asked me if they should get Ariens and I told them service response online was too slow and I couldn't recommend getting an Ariens Snowthrower. alex aderer alex@***.com 978-239-**** Use this to contact me!

User's recommendation: Don't buy Arien's. On line customer information is pathetic.

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ID
#2329493 Review #2329493 is a subjective opinion of poster.
Location
Acton, Massachusetts
Preferred solution
Parts
New Reviewer

Breakdown of 2020 snowblower while using for first time.

The inter-lock cam which locks both gear selector and auger selector together had a roller pin failure while using for first time. The gear selector shifter was rubbing on the headlight frame causing the shifter to go from low gear to high gear. This all happened on the first snowfall on Nov 25-2020. The dealer replaced the roller pin and had to grind down the shifter. I am not pleased with this situation and I would like some form of compensation and apparently the ariens company should be at fault.
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ID
#2305531 Review #2305531 is a subjective opinion of poster.
Pros
  • Very reliable for 20 years until now
Cons
  • Smaller gas tank
  • Small gas tank on new blower
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Find an owners manual. I cannot find any model number on the older 21" self propelled mower

I need an email address to proceed.
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ID
#2288356 Review #2288356 is a subjective opinion of poster.
Location
Mobile, Alabama

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