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Verified Reviewer
New Reviewer

Ariens mower is expensive trash!

I have only my mower for 4 years, had regular maintenance and everything. All of a sudden it just wouldn't go forward. Found out it was leaking fluid and the transmission was broke! I know people that have had mowers for 20 years and this one dies after 4!!!??? Customer service was horrible and they do not back their products at all!! I see why, I wouldn't back up trash either! That says a lot! I will never buy anything from that company again! $800 for the part $1400 to fix!!! I will just buy a better brand!

User's recommendation: Do not buy anything Ariens!!

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ID
#3585494 Review #3585494 is a subjective opinion of poster.
Location
Michigan City, Indiana
Cons
  • Poor warranty service
  • Deceitful with customers
  • Reliability
Loss
$1400
Preferred solution
Deliver product or service ordered

I am pissed!

The problem is the oil will not drain!! Stupid *** design on how to change the oil. So they send a clear hose to slip over a plastic yellow drain plug. They say to slip the tube on the end of the yellow valve and then turn the valve to open. Try turning that yellow...
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ID
#3563405 Review #3563405 is a subjective opinion of poster.
Location
Kasson, Minnesota
New Reviewer

Exhaust assembly broken on my snowthrower...warrant