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  • Customers like
    • Price 2
    • Overall good equipment 2
    • Designs are best in industry 1
  • Customers don't like
    • Product design 7
    • Reliability 6
    • Customer service 5

I bought a Ariens 20 hp, 42 inch deck rider. It was traded in for a John Deer because the rod cap that holds the forward/reverse rod in place would not stay on. I bought it from the JD dealer cheap. No wonder it was cheap. The wanted to dump it as soon as they could. I got the cap to stay on the pin of the forward/reverse rod connection. But the tractor will hardly go into reverse. I is operated by a pulley that closes on the belt to get it drive the transmission pulley to put it into reverse. I have adjusted it as much as possible to... Read more

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  • Ariens
  • Apr 27
  • #837531

Bought an ariens riding mower mowed grass 3 times transmission went out . cheap *** bought a snapper ztr very pleased with it .no more of that cheap *** ariens *** Add comment

gears wore out after roughly 100 hrs of use. full of lube, never ran dry Had L3 syntec oil in gear box, oil was gray colored. Very short life span, not at all like the 1980 model I've had for 33 years. Very sad to see that manufacturers cannot afford to build longlife equipment. Then again, they can but the average consumer wouldn't understand why the difference in price....I hate cheap stuff built for the consumer. They are not built to last long when used intensively. I miss my old 32 in year 1980 model! Read more

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Purchased an Ariens Snowblower in December of 2012. The machine has approximately 20 hours on it over the course of four winters. During the last snowfall, with 1/4 of the driveway complete, the wheels would not engage. Turns out it was a faulty spring that snapped. I called Ariens customer service and was provided with a part number. I asked if they could send me the part and the rep refused because the machine's warranty expired in December of 2015. It's not like I was asking for a gearbox. The rep was indifferent as I stated my case... Read more

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Purchased an Ariens snowblower in December of 2012. In four winters I have approximately 20 hours on the machine. During the last snowfall, 1/4 of the driveway complete, the machine would not moved when engaged. After I pulled apart the machine, I found a spring had snapped. Ok, fine, this does happen. I proceeded to contact Ariens directly and told them what I need. The service rep provided a part number for me. I asked if I he could send me a replacement and I was told the machine's warranty expired December of 2015. I asked if he... Read more

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Bought a Ariens mower from Home Depot. Six months after purchased the transmission went out. Brought it to my repairman to fix. He said he would not touch it because the transmission was made of plastic. Think about it a plastic transmission. Lucky the mower was in warranty and was replaced free of charge. It has been about eight months now and the transmission is acting up again. When it goes out so does this piece of JUNK. A piece of advise"Don't by a mower from a big box store." They are cheap knock offs of the original. Buy from a... Read more

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The transmission went bad in the first year I owned it due to all the fluid leaking out around the back axles. The whole transmission had to be replaced but luckily it was under warranty. And now after 3 years of owning it, 2 years since they put in a new transmission, same thing again. I go to push the tractor out of the shed, I hear the gears grinding and find a puddle of fluid under the tractor. I called Ariens wont stand behind the product with an extended warranty. The local Ariens repair center said a new transmission is a $550... Read more

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I am an average consumer not a mechanic and I cannot assemble the Ariens snowblower 921044 Deluxe model. Customer Service is useless, they refer me to a local dealer wants to charge me almost $100 to come to my home to finish the assembly. Unless you're familiar with linkage, pullys and other craziness you will not be able to get this unit to operate. They charge you 50% more than other brands, and you can't even get this thing to work.Stay away from purchasing Ariens snowblowers unless you are a good Mechanic. You've been warned !!! Read more

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Had lawn mower 3 years and had not been able to use it for past 1 year. Took it to get worked on after replacing belt after belt. Then the deck falls off. The mechanic told use lawn mower could not be fixed the frame was broken in 2 places. This was the biggest pile of junk we have ever purchased. DO NOT PURCHASE THIS RIDING LAWN MOWER!!! Bought one at Lowes And used it for almost 10!years before purchasing this mower. I am so disappointed in this lawn mower. Read more

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I bought an $1100 Deluxe 30 inch snowblower that came with terrible tires with no traction, and not with the luggy directional tires pictured on my machine in the glossy brochure and in the spec sheet. Therefore, I can not go up a slight incline in heavier snow- the worthless wheels just spin. Absolutely no help from their cust service rep (***). He says the tires have since been replaced with the good ones that are pictured on my machine in the glossy brochures. I have not even bothered to use the machine the last 2 years. I would strongly... Read more

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