Ariens Complaints and Reviews

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Main address: 655 W. Ryan St. 54110-1098 Brillion WI
920-756-2141, 920-756-2407,
  • 81 complaints
  • $51.2K claimed losses
  • $632 average
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  • 1 day ago
  • Appliances and Electronics
  • Defective Riding Mower

I bought a 46", V-twin Briggs, 7/24/2013 from Home Depot. In 2 weeks, no reverse. May 2014 back in shop, shift problems. July 2014 won't start. July 2014 won't start & in shop. Servicer admits factory improperly installed Cam. Servicer advised that plastic part on transmission breaks on more than half of the ones they see. "My shop is loaded with new broken Ariens Mowers"! Think twice... Read more

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  • May 28
  • Shopping
  • Cleveland, Ohio
  • Riding Lawn Mower
  • 1
  • 33

I purchased a new 46" riding lawn mower and in a year it is broken. It cannot move. I contacted the customer support but as always, nothings is under warranty. The authorized service tells you different story. before getting the lawn mower, they tell you it will take 10 days, after getting it, the timeframe becomes 3-4 weeks. they were going to charge me $40 for pickup fee when I talked to them... Read more

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  • Feb 20
  • Landscaping and Gardening
  • Oskaloosa, Iowa
  • Lawn Tractor
  • 1
  • 53

I haven't had 1 problem with my 46" 20 hp twin lawn tractor. I bought it in December removed the deck(I broke front link arm because I got in a hurry) & installed Agri-Fab snow blade which I have used 4-5x with no problems except chains aren't enough I need weights but that's on me. the only thing i noticed was a little moisture in oil but STP motor treatment fixed that in a snap. I'd... Read more

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  • Jan 22
  • Products
  • New York City, New York
  • Product Quality
  • 7
  • 75

I have purchased Ariens model 920 014 on Feb. 12 2013 and started to use it first time on January 22, 2014. After less than 1 hour of operation it stop self propel forward and backwards. I found on the ground 1 screw and broken spring. Call Ariens Customer Service. After 40 minutes of waiting agent told me that I need to deliver it to the repair shop. I have no means to transport it on my own. In... Read more

Was this review helpful? 3 0

  • Nov 14, 2013
  • Appliances and Electronics
  • Stillwater, Minnesota
  • Ariens Amp Rider 34
  • 124

We bought this mower in April 2012 when we bought our first house. We bought an electric mower because our electric push mower is terrific and because we wanted the low-pollution, low-noise, low-maintenance convenience of an electric mower. Our property is 2 acres, of which, just over 1 acre is flat lawn that needs regular mowing. We always keep our mowers in the garage. From the beginning, the... Read more

Was this review helpful? 3 1

  • Nov 14, 2013
  • Appliances and Electronics
  • Grand Marais, Minnesota
  • Gas Splitter
  • 1
  • 125

First Ariens 211 cc 34-Ton Gas Log Splitter lasted 2 hours. Valve failed and ram wouldn't reverse. Thought it was a fluke. Returned it and bought another identical one. After 1 hour pump quit and that was it for that one. Took that one back. Learned my lesson and bought high end with good warranty. At barely a face cord with two machines, I'd say avoid orange splitters. But maybe I got both bad... Read more

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  • Aug 18, 2013
  • Landscaping and Gardening
  • Memphis, Tennessee
  • Areins 46 Cut 22Hp
  • 192

I bought a new Ariens Lawn tractor 46cut 22horse power on 7/17/13 from Home Depot in Jackson Tn. Took over two weeks to get it in and ones I finally got it, I should have known, not to take it home after seeing the one outside on display with the transmission broke down. I then took my new mower home and had it a month when the reverse broke. I then called them about it and liked to have never... Read more

Was this review helpful? 4 11

  • Aug 05, 2013
  • Landscaping and Gardening
  • Mower
  • 2
  • 179

We purchased this mower less than a year ago from our local Home Depot. Two months later, STILL wait for parts to fix mower!! Being told there are 174 mandrals back ordered...also need a pulley we were told last's on back order also!! Not a year old and CAN'T get parts for it??? Ariens Support? All they told us is our mandral, along with 173 others is back ordered. They did tell us we... Read more

Was this review helpful? 2 1

  • Aug 04, 2013
  • Products
  • Salt Lake City, Utah
  • Product Quality
  • 3
  • 189

When I bought it Home Depot raved about it...tried using it and both spindles shattered( they are cast aluminum)...I took it apart and the blades had been installed upside down, now the deck won't level, some bolts were on backwards, went to local repair shop, he said he gets more Ariens in than any other make...its a very generic Huskavarnia...the engines and parts all are made by the same... Read more

Was this review helpful? 2 7

  • Aug 01, 2013
  • Equipment
  • Chicago, Illinois
  • Mover
  • 1
  • 195

BOUGHT NEW MOWER FROM HOME DEPOT - FIRS TIME USING KEPT BLOWING FUSES - SECOND TIME SAME THING (BEEN THRU NO LESS THAN 16 FUSES IN 4 USES) NOW IT WONT START AT ALL - ALSO HAD BELT SHREAD AND GO IN REVERSE WITHOUT BEING PUT IN REVERSE - tractor sent to repair shop by ariens been there two weeks they cannot figure what is wrong - ariens doesnt want to replace - keep telling us they will have... Read more

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